WebsiteCare Torquay. Here Since 1996

Torquay's Friendly
WordPress Care Team.

We look after WordPress websites for Torquay hotels, shops, clinics and trades. Updates, security, daily backups and monitoring, all taken care of by people you know by name.

⚠ Out of date plugins are a common way in for people hacking WordPress websites. If you're not sure when yours was last updated, just ask Steve.

Close By.
Here When You Need Us.

A Torquay website often does its most important work at the busiest moments. A holiday let taking a booking as a visitor decides where to stay. A harbourside restaurant whose reservation form needs to work on a Saturday night in August. A Wellswood clinic where a new patient fills in the contact form for the first time.

WebsiteCare is there so those moments go smoothly. Every Torquay WordPress site we look after has its plugins kept current, its theme patched, WordPress updated safely, backups taken daily or weekly, and the whole site watched for downtime, malware and anything unusual. If something does go wrong, we usually spot it before you do.

Because we're local, help is local too. If your site has a wobble in St Marychurch on a Friday afternoon, it's looked at from our Paignton studio by Steve, who already knows you and your business. No ticket queues, and no being passed around.

Torquay businesses we look after

  • HospitalityRestaurants, hotels and B&Bs across the seafront and town centre
  • RetailIndependent shops along Fleet Walk, Union Street and Babbacombe
  • Professional ServicesClinics, accountants and consultants in Wellswood and Lincombe
  • TradesBuilders, electricians and tradespeople across Plainmoor and Hele
  • TourismHoliday lets, attractions and visitor businesses across the bay
  • Health & FitnessGyms, salons and wellness providers in Torre and Shiphay

Your Torquay Website,
Properly Cared For.

One friendly service for updates, security, backups and speed. We keep everything ticking along quietly, so your site is ready whenever Torquay customers come looking.

01
🔌

Plugin Updates

Each plugin is moved to its latest secure version after we've tested it, so your booking and contact forms keep working.

02
🎨

Theme Updates

We keep your theme patched and current, so it stays secure and plays nicely with each new version of WordPress.

03
⚙

Core Updates

Before any WordPress update we take a full backup. Afterwards we check the important pages still work as they should.

04
💾

Daily Backups

Complete Care and Full Protection include daily backups. If something goes wrong, we can have your site back in minutes.

05
🛡

Security Monitoring

We scan for malware, suspicious logins, changed files and known weaknesses, and step in early to keep your site safe.

06
📊

Monthly Reports

Each month you get a short, clear note of what we did, what changed and how your site is performing.

A Year With Care.
A Year Without.

Here's what a typical Torquay WordPress site goes through over twelve months, with someone looking after it and without.

⚠ Without WebsiteCare

  • Old plugins become an easy way in for hackers
  • Pages get slower as the database grows untidy
  • Backups stop running and nobody spots it
  • An update clash breaks the booking form in peak season
  • Bots find a known weakness and take advantage
  • Recovery takes days, costs a lot and knocks your Google position
  • The first you hear is a guest ringing to say the site is down

✔ With WebsiteCare

  • Updates applied regularly and carefully
  • Speed checked and kept quick for visitors on their phones
  • Backups checked, with restores tested
  • Problems noticed in monitoring before guests see them
  • Malware scanning and security hardening as standard
  • Quick recovery, because issues are caught early
  • A monthly report in plain English
Daily
Security Scans
24/7
Uptime Monitoring
100%
Locally Based Team
30
Years Helping Torbay
5.0
Rated on Google

Three Clear Plans.
Care That Fits.

Choose the care that suits your website. Most Torquay businesses settle happily on Complete Care, and Steve will talk you through the options.

Essential

Core Care

  • Monthly plugin updates
  • Monthly theme updates
  • WordPress core updates
  • Weekly backups
  • Uptime monitoring
  • Monthly report
  • Friendly email support
Ask Steve
Premium

Full Protection

  • Everything in Complete Care
  • Performance optimisation
  • Content updates included
  • SEO monitoring & alerts
  • Steve as your direct contact
  • Same day response
  • WooCommerce specific care
  • Quarterly strategy review
Ask Steve

Monthly billing, 30 days notice to cancel and no VAT on top. Every new client starts with a free site check before deciding anything.

Four Easy Steps.
Peace of Mind Throughout.

Getting started is straightforward, and we stay with you long after the first month.

01

Free Site Check

We look over your WordPress site, flag anything urgent and recommend a plan. Honest advice, with no obligation at all.

02

Setting Up & Securing

We link up to your site, set up backups and monitoring, and sort out anything pressing before regular care starts.

03

Ongoing Care

Updates happen on a regular schedule while we keep watch on security and uptime. Small problems are fixed quietly.

04

Your Monthly Report

You get a clear summary of what we did and how your site is getting on, written for people rather than programmers.

Torquay
Questions We're Often Asked.

What is WebsiteCare?
WebsiteCare is how we look after WordPress websites for our clients. We take care of updates to plugins, themes and WordPress itself, keep watch on security and uptime, and take daily backups, so your Torquay site stays fast and safe without you lifting a finger.
Why does my WordPress site need maintenance?
New updates for WordPress, plugins and themes arrive all the time, and many of them close security gaps. When a site goes months without them, it becomes slower, more fragile and an easier target. Regular care keeps it in good shape.
How much does WebsiteCare cost?
That depends on your site and the plan that suits it. Complete Care is where most clients sit, and it covers a typical brochure or service website well. Bigger online shops and membership sites usually need Full Protection. We are not VAT registered, so there is nothing to add to our quote.
Do you only look after sites you have built?
No, we look after WordPress sites whoever built them. First we do a free site check and give you an honest picture of where things stand, what to fix first and which plan fits. Any urgent work is quoted upfront.
What happens if my site gets hacked?
If you are on Complete Care or Full Protection, we bring your site back from a clean backup, work out how the attack happened and tighten things up so it does not happen again, all within your plan. On Core Care we restore the site and quote clearly for anything more.
Can I cancel my WebsiteCare plan?
Yes, at any time with 30 days notice, as plans are billed monthly. There are no long contracts. If you decide to move on, we will hand back full access to your site tidily and on good terms.
Do you serve Torquay specifically?
Yes, very much so. Our studio is in Paignton, just along the bay, and Torquay is a big part of the community we look after. Most of our Torquay clients are within a fifteen minute drive, and you are always welcome to pop over and see us.

Let's Talk About Your Torquay Website

Give Steve a call or drop us a line. We'll take a free, friendly look at your WordPress site and tell you honestly what would help.

Neighbouring Towns We Look After

Friendly WordPress Care Across South Devon

Alongside Torquay, we look after WordPress websites right across South Devon, including WebsiteCare Paignton, WebsiteCare Brixham, WebsiteCare Newton Abbot, and WebsiteCare Torbay. We can also help with WordPress web design, UK web hosting, local advertising screens, and drone photography. Caring for Torquay and Torbay websites since 1996.

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